AI-Powered Customer Service Platform

Give customer service teams secure, practical AI assistance built around approved company knowledge. AI-ABW helps employees find answers in documentation, procedures, product information, and business data without sending company information to public AI systems. With private deployment options and role-based access, organizations can improve service consistency while keeping sensitive knowledge under their control.

Customer service team using a private AI knowledge assistant

Our Services

Private AI deployment, internal knowledge assistance, and governed access to approved business data — built by Info-Power International for internal company use.

Private LLM Deployment

Deploy and configure a private large language model on infrastructure your organization controls — on premises, on a private network, or air-gapped — so internal information is never sent to a public AI service.

On-Premise AI Setup and Support

Set up, configure, and support an AI environment running on customer-owned infrastructure, including the software stack, approved knowledge sources, data connections, and internal user readiness.

Internal Knowledge Assistant

Give authorized employees answers drawn from approved company documents, procedures, and software documentation through a private internal assistant used inside the organization.

ERP AI Integration

Connect authorized employees to approved ERP or SQL Server data through controlled, read-only access so they can ask questions in plain language and receive summaries and analysis.

Role-Based Access

Limit knowledge and data access by employee group so each role works only with the approved information relevant to its responsibilities.

Business Data Analysis

Support summaries, questions, and analysis of approved sales, inventory, purchasing, production, and other operational data. The system reports on your data; it does not change records in your source systems.

Private Service Intelligence

Give Service Teams Secure AI Support

AI-ABW helps customer service employees locate reliable answers across approved documentation, product information, procedures, and business knowledge. Because the platform is privately deployed, company information remains within infrastructure the organization controls rather than being sent to public AI systems. Role-based access and governed information sources support consistent customer responses while preserving practical control over sensitive business knowledge.

Employee consulting a private customer service AI assistant
Company Facts

Why Info-Power International

Factual background on the company behind AI-ABW.

Enterprise Software Since 1992

Info-Power International has built and supported business software since 1992, giving AI-ABW more than three decades of enterprise system experience behind it.

Privately Owned, Texas Based

A privately owned United States company headquartered in Plano, Texas.

Customer-Controlled Deployment

AI-ABW runs on infrastructure the customer controls — on premises, on a private network, or air-gapped. Approved information is not sent to a public AI service.

Read-Only Business Data Access

Connections to approved ERP and SQL Server data are role-based and read-only. The system answers questions about your data; it does not change records in your source systems.

Built by Enterprise Software Experts

A practical technology team with decades of business-system experience.

AI-ABW is the private business AI platform from Info-Power International, Inc., a privately owned enterprise software company founded in 1992 and based in Plano, Texas. For more than three decades the company has built and supported practical software for manufacturers, distributors, engineering firms, and other organizations with complex operational needs, including the ABW ERP product line and integration work across business systems. AI-ABW applies that experience to private AI: authorized employees can ask questions of approved company documents, internal knowledge, and permitted business-system data, and receive answers and analysis without that information being sent to a public AI service. The AI reports and explains; it does not make changes inside your business systems. The team's approach has not changed since 1992 — deliver real capability, charge fairly, and stand behind what it builds.

FoundedEnterprise software company since 1992
CompanyPrivately owned, based in Plano, Texas
FocusPrivate, internal AI on customer-controlled infrastructure

Frequently Asked Questions

What is an AI-powered customer service platform?

An AI-powered customer service platform helps service employees find answers and relevant information using approved company knowledge. AI-ABW can work with internal documentation, procedures, product information, and selected business data. Its private approach is designed to keep company information within infrastructure controlled by the organization instead of sending it to public AI services.

How does AI-ABW protect company data?

How can customer service employees ask questions about internal documents?

Can the platform connect to ERP or business-system data?

How is AI access separated between employee groups?

How can AI-ABW be deployed on premises?

Does the platform make changes to business systems?

Who can use a private AI customer service platform?

Have Questions About Private Customer Service AI?

Talk with AI-ABW about your knowledge, access, and deployment requirements.

Bring Secure AI To Customer Service

Share your goals and learn how AI-ABW can support approved knowledge, controlled access, and private deployment.

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